Shipping & Returns
CJK IS NOT RESPONSIBLE FOR USPS OR UPS DELIVERY DELAYS.
**USPS POLICY STATES THAT IT DOES NOT GUARANTEE SHIPPING ESTIMATES.**
ALL USPS MAIL ARE AN ESTIMATED DELIVERY TIME. THERE ARE NO GUARANTEES UNLESS YOU CHOOSE UPS NEXT DAY OR 2ND DAY AIR SERVICE.
USPS FIRST CLASS MAIL: 2-5 DAYS ESTIMATED**
USPS PRIORITY MAIL: 1-3 DAYS ESTIMATED**
CJK will honor a 15-day return policy on items that are not personalized. This means you will have 15 days after receiving your item to request a return.
***Please note that custom items are not eligible for returns or refunds, but CJK will work with you to correct any issue that may arise.***
To start a return, please contact firstname.lastname@example.org. If your return is accepted you will receive a return shipping label, as well as, instructions on how and where to send your package. Any items shipped back to CJK without first requesting a return will not be accepted.
For any questions regarding returns please contact CJK at email@example.com.